Identity Verification

Prefer to use your mobile phone? Continue on Mobile Device

We are processing your documents

Thank you for submitting your identification documents. We are in the process of reviewing them and will get back to you soon.

Your identification document was not accepted, please see reason below.

Click to try again

Medical products prescribed by our services require you to verify your identity.

To avoid delays in treatment and appointments, please ensure you provide the necessary identity documents.

Select your identity document

For each type of identity document, you will need to also provide a photo of you holding the identification document as a selfie. More Info

Australian Drivers Licence or Permit

This includes State Drivers Licence, Learners Permits and Shooting Licenses. Must clearly state your name and date of birth.

All Passports

Australian or overseas Passport. Photo page showing your full name and date of birth.

Proof of Age card

A proof of age card issued by a State or Territory in Australia.

{{status}}

Delete

{{fronttitle}}

+ Selfie

{{typetitle}}

Reason for Rejection:

{{notes}}

Upload photo

Retake

Rotate

Cancel

Use

-

Click Rotate button above to make sure the image is facing the right way up

Click to Upload Photo

How to take a identification selfie

Hold your identification document up near your face, set your camera to Selfie mode and take a photo.

Be sure your face and identification are clearly visible in the photo

Loading...

Use Mobile phone for ID Check

Scan the QR code below with your camera:

QR Code Expires in: 02:00

When prompted, enter the PIN below

-

When you are done, you can click continue below:

Continue

Enter PIN to continue

Enter the PIN from your desktop computer

Confirm

{Info heading}

{dangerheading}

{details}

{button}

Close